سلة التسوق الخاصة بك
-
${ item.product_title }د.إ ${item.price}
Shipping & Delivery
كيف سيتم تسليم طلبي إلي؟
Ut Labore et dolore magna aliqua consectetur adipiscing elit، sed do eiusmod tempor incididunt ut Labore et dolore magna aliqua. إننا لا نسمح إلا بالحد الأدنى من النشاط الذي نمارسه من خلال العمل، ولا نتركه بعيدًا عن أي شيء يترتب على ذلك. Duis aute irure dolor in rerehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat not proident, sunt in culpa qui Official.
ماذا أحتاج أن أعرف؟
Duis aute irure dolor in rerehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat not proident, sunt in culpa qui Official. Ut Labore et dolore magna aliqua consectetur adipiscing elit، sed do eiusmod tempor incididunt ut Labore et dolore magna aliqua. إننا لا نسمح إلا بالحد الأدنى من النشاط الذي نمارسه من خلال العمل، ولا نتركه بعيدًا عن أي شيء يترتب على ذلك.
كيف سأعرف إذا تم تقديم الطلب بنجاح؟
Nisl nunc mi ipsum faucibus vitae aliquet nec. Diam vel quam elementum pulvinar. السيرة الذاتية المعذبة نظيفة للغاية أو معلقة بدون تعليق. Ut etiam الجلوس أميت نيسل. ماجنا خميرة iaculis الاتحاد الأوروبي غير diam الطور الدهليزي. Blandit Massa Enim Nec Dui Nunc Mattis Enim. Turpis Massa Tincidunt Dui ut Ornare. قم بتعليق أي شيء محتمل في السيرة الذاتية الخاطئة. Dui sapien eget mi proin sed libero enim
كيف يمكنني التحقق من حالة طلبي؟
Blandit cursus risus at ultrices mi. Commodo odio aenean sed adipiscing. Semper quis lectus nulla at volutpat diam ut venenatis Tellus. Mi ipsum faucibus vitae aliquet nec ullamcorper sit amet. هناك قول مأثور مختلف في تأليف القواعد. Orci eu lobortis elementum nibh. Enim neque volutpat ac tincidunt vitae. Donec enim diam vulputate ut pharetra. Consectetur lorem donec Massa sapien faucibus et. قم بتركيبها بشكل منفصل. معرف الضحية aliquet lectus proin. في iaculis nunc sed augue.
هل يمكنني إلغاء طلبي؟
إن Orci Phasellus Egestas يخبرنا بشكل خادع عن بريقها. Eu ague ut lectus arcu bibendum at. Nunc sed augue lacus viverra vitae congue eu. Arcu cursus euismod quis viverra nibh cras pulvinar mattis nunc. Ut diam quam nulla porttitor Massa id neque. Elementum eu facilisis sed odio morbi quis commodo. سوف نقوم بتسليمها إلى وقت طويل من الطلب. سكان فطريون مصابون بمرض ثلاثي السن وشبكة ومشاهير. Enim eu turpis egestas pretium aenean.
Orders & Payments
How can I place an order on TRU & Beyond?
Simply browse our products, add items to your cart, and follow the checkout process to complete your purchase securely.
What payment methods do you accept?
We accept major credit and debit cards, along with other secure payment methods such as Apple Pay and Google Pay as shown at checkout.
Can I change or cancel my order after placing it?
Please contact us immediately after placing your order. Once it is processed or shipped, changes or cancellations may not be possible.
Why was my payment declined?
Payment issues may occur due to incorrect card details, insufficient funds, or bank authorization. We recommend checking your details or contacting your bank.
Returns & Refunds
Can I return a product I purchased?
We do not accept returns unless the item is damaged or defective upon delivery.
Do you offer refunds on orders?
No, all sales are final. We only replace items if they arrive damaged or defective.
What should I do if I receive a damaged item?
Please contact us within 48 hours of delivery at katy@truandbeyond.me or via whatsapp or call us directly and share with us your order number and clear photos of the damaged product.
How long do I have to report a damaged product?
You must report any issues within 48 hours of receiving your order to be eligible for a replacement.
Products & Ingredients
Are TRU & Beyond products safe for sensitive skin?
Yes. Our formulas are developed in Germany and lab-tested with high-quality, carefully selected ingredients designed to be gentle yet effective. However, we always recommend patch-testing first.
What ingredients do you use in your products?
We prioritize the world’s most effective and luxurious ingredients, including Vitamin C and Beta-Glucan in our signature products. Full ingredient lists are available on each product page.
Are your products cruelty-free and vegan?
Our products are cruelty-free and developed with a strong commitment to ethical standards. Please refer to individual product descriptions for vegan status.
How do I know which product is right for my skin type?
Each product page includes detailed usage info and skin type recommendations. For personalized guidance, feel free to email us.
Where is it made?
Our products are made in Germany and lab-tested and certified.
Company & Support
How do I contact TRU & Beyond customer service?
You can reach us at katy@truandbeyond.me or +971 58 822 0465.
What are your customer support hours?
Our team is available Monday to Friday, 10:00 AM to 5:00 PM (UAE time).
Where is TRU & Beyond based?
We are proudly based in Dubai, United Arab Emirates.
How can I stay updated with new product launches?
Follow us on Instagram or sign up for our newsletter to be the first to know about new releases and exclusive offers.